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I International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456nternational Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470 | IF: 4.101

most hotels and other establishments such as ost hotels and other establishments such as
versions directly envisioned for mobile devices, versions directly envisioned for mobile devices, m
apps, and useful, quality content creation for the ity content creation for the restaurants and airports, but there are also areas estaurants and airports, but there are also areas
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user, implementing free Wi-Fi througFi throughout the whole
city.
Checking recommendations:
Although this is part of the process of searching this is part of the process of searching Access to devices:
for information before the trip, in many cases, it is for information before the trip, in many cases, it is Some chains offer their client’sclient’s devices such as
done via other channels, not on the company’s done via other channels, not on the company’s tablets or smart phones during their hotel stay as a during their hotel stay as a
website, therefore following up with and website, therefore following up with and courtesy or for a small rental fee, offering access ourtesy or for a small rental fee, offering access
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responding to reviews, especially negative onesnegative ones. t to tourist information and entertainment and o tourist information and entertainment and
practical information. DirectlyDirectly on their website.
Online check-in and check-out:
among the most pragmatic functions, especially among the most pragmatic functions, especially New business models:
for reserving hotels and flights, the possibility to for reserving hotels and flights, the possibility to The high availability of users and the ability to high availability of users and the ability to
check in online saves time and paperwork for the check in online saves time and paperwork for the geolocate them allow for additional, much more eolocate them allow for additional, much more
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customer and improves the company’s internal customer and improves the company’s internal customized services, even new services such as ustomized services, even new services such as
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management. reservations at the destination. This trend is even eservations at the destination. This trend is even
higher both among young people who travel er both among young people who travel
without a set plan and reserve a hotel when they ithout a set plan and reserve a hotel when they
Secure reservation and purchase procesSecure reservation and purchase process: w
Increases in online reservations and purchases in online reservations and purchases a
are already at their destination, and in business re already at their destination, and in business
have also brought with it increased user concern have also brought with it increased user concern t trips, which are often subject to lastrips, which are often subject to last-minute
for the security of their personal and financial for the security of their personal and financial changes.
data. One of the main challenges for any company data. One of the main challenges for any company
is to implement disruptive solutions that offer high Sector-based focus:
security in data handling while not causing a poor security in data handling while not causing a poor Apps focused on specific sectors are yielding focused on specific sectors are yielding
excellent results in the entertainment and tourism xcellent results in the entertainment and tourism
user experience, since this leads to high user experience, since this leads to high e
percentages of abandonment in the reservation and percentages of abandonment in the reservation and s
sector, since they meet very concrete needs, such ector, since they meet very concrete needs, such
a
purchase process. as the third sector, family tourism with children, s the third sector, family tourism with children,
t
the elderly, singles, the LGBT community, and he elderly, singles, the LGBT community, and
App development: even interest-based travel such as ornithology, sed travel such as ornithology,
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users also search for information during the trip, ch for information during the trip, hiking, scuba diving, or literary tours.iking, scuba diving, or literary tours.
which has fostered development of both general which has fostered development of both general
and specialized apps. In the case of hotels, they and specialized apps. In the case of hotels, they Augmented and virtual reality:Augmented and virtual reality:
can serve to provide information about places and can serve to provide information about places and Beyond mobile devices, augmented and virtual mobile devices, augmented and virtual
activities both in and outside of the hotel, with activities both in and outside of the hotel, with r reality experiences can be offered, such as the eality experiences can be offered, such as the
mobile services customized according to user zed according to user d
digital observatory of the Barcelona Skyline igital observatory of the Barcelona Skyline
preferences. Apps can be developed by tourism preferences. Apps can be developed by tourism at Terraza 83,3, which provides information about , which provides information about
organizations and governments themselves to organizations and governments themselves to t the monuments thanks to augmented reality he monuments thanks to augmented reality
promote local tourism. technology, and which alsoechnology, and which also allows immersive
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visits to some of the monuments with virtual isits to some of the monuments with virtual
Smart cities: reality goggles.
Some towns, taking a step further in developing towns, taking a step further in developing
apps, have begun to implement geolocatingapps, have begun to implement geolocating smart 8. ONLINE TRAVEL INDUSTRY ONLINE TRAVEL INDUSTRY – INDIAN
systems with beacons that provide useful with beacons that provide useful SCENARIO
information for tourism: weather, hotels, culture,information for tourism: weather, hotels, culture, The mobile apps have changed the way in which The mobile apps have changed the way in which
customers interact with brands and vice versa. ustomers interact with brands and vice versa.
Transportation and even additional services such and even additional services such c
as supervision systems for children. With Smartphone adoption growing at a ith Smartphone adoption growing at a
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phenomenal rate, the number of travelhenomenal rate, the number of travel-related
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searches and bookings earches and bookings via mobiles has sky-
Connectivity: s
Free mobile connectivity is essential now for le connectivity is essential now for rocketed in the past year.
many users, both Wi-Fi and 4G, for example. Fi and 4G, for example.
Internet connections are not only offered now in Internet connections are not only offered now in

@ IJTSRD | Available Online @ www.ijtsrd.comwww.ijtsrd.com | Conference Issue: ICDEBI-2018 | | Oct 2018 Page: 220