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International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456nternational Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470 | IF: 4.101
         I
        India  Post  Payments  Bank (IPPB)  is  set  up  by  the (IPPB)  is  set  up  by  the  accomplish much more by a trusted GDS/Postman at accomplish much more by a trusted GDS/Postman at
        Department of Posts, Ministry of Communication, and rtment of Posts, Ministry of Communication, and  the customers home or office premises This helps to the customers home or office premises This helps to
        Government of India. This bank has been established Government of India. This bank has been established  save time, effort and cost of travelling to the bank.save time, effort and cost of travelling to the bank.
        to  utilize  the  huge  network  of  India  post  and  the to  utilize  the  huge  network  of  India  post  and  the
        postmen to provide house to house banking services.  postmen to provide house to house banking services.   SWEEP facility: The RBI has permitted IPPB to link BI has permitted IPPB to link
        All  3  lakh  postmen  and  gramindaksevaks  will  be All  3  lakh  postmen  and  gramindaksevaks  will  be  the Post office saving account. There are more than 17 the Post office saving account. There are more than 17
        equipped  with  mobile  devices  and  will  increase  the ed  with  mobile  devices  and  will  increase  the  Crore of such accounts which could be linked with the Crore of such accounts which could be linked with the
        customer  base  with  the  help  of  1.55  lakh  India  Post customer  base  with  the  help  of  1.55  lakh  India  Post  IPPB  account.  As  the  payment  bank  has  the IPPB  account.  As  the  payment  bank  has  the
        offices across the country which is nearly 2.5 times of offices across the country which is nearly 2.5 times of  permission  to  accept  the  deposit  of  Rs.  1  lakh  per permission  to  accept  the  deposit  of  Rs.  1  lakh  per
        the  bank  network.    The  post  payments  bank  has  an the  bank  network.    The  post  payments  bank  has  an  account, the excess balance can be swept to the linked nce can be swept to the linked
        advantage to link all its 17 crore post office savingsadvantage to link all its 17 crore post office savings  POSA account.
                       4
        bank accounts.
                                                                Literature Review:
        Apart from the all other facilities of payments bank, Apart from the all other facilities of payments bank,  The  bank  is  providing  various  services  including The  bank  is  providing  various  services  including
        IPPB provides a QR Code-based biometric card to its based biometric card to its  Mobile  banking,  Phone  banking,  SMS  banking, Mobile  banking,  Phone  banking,  SMS  banking,
        customers.  The  bank  also  provides  the  facility  of customers.  The  bank  also  provides  the  facility  of  missed  call  banking  etc.  Bank  also  provides  the missed  call  banking  etc.  Bank  also  provides  the
        sweep the balance between the  IPPB saving account sweep the balance between the  IPPB saving account  various  payment  services.  The  unique  feature  of  tvarious  payment  services.  The  unique  feature  of  the
        and  the  post  saving  bank  account.  This  will  help .  This  will  help  bank  includes  the  doorstep  banking  and  use  of  QR bank  includes  the  doorstep  banking  and  use  of  QR
                                                                     1
        customer to maintain the balance of more than Rs. 1 customer to maintain the balance of more than Rs. 1  Card.
        lakh which is the maximum limit of deposit set for the lakh which is the maximum limit of deposit set for the
        payment bank.                                           Financial Inclusion is “The process of ensuring access is “The process of ensuring access
                                                                                                   and nd
                                                                to financial services and timely timely   a  a
                                                                                                            adequate dequate
        Unique Services offered by IPPB:                        credit where  needed  by  vulnerable  groups  such  as where  needed  by  vulnerable  groups  such  as
        QR  Card:  It  provides  a  unique,  secure  and It  provides  a  unique,  secure  and  weaker  sections  and  low  income  groupsweaker  sections  and  low  income  groups at  an
        convenient way to access bank account. Cusconvenient way to access bank account. Customer is  affordable cost” (Rangarajan Committee, 2008).” (Rangarajan Committee, 2008).
        not  required  to  remember  PIN/Password,  as not  required  to  remember  PIN/Password,  as
        transactions  can  be  initiated  by  using  biometric transactions  can  be  initiated  by  using  biometric  The  department  of  post  is  financially  not  in  good The  department  of  post  is  financially  not  in  good
        authentication. authentication.   Customers Customers   can can   perform perform   cash cash  condition.  It  has  the  deficit  of  119.69  billion  in  the condition.  It  has  the  deficit  of  119.69  billion  in  the
        transactions,  money  transfer,  bill  payments,  or transactions,  money  transfer,  bill  payments,  or  year 2016-17. As the beacon of inclusive banking, it 17. As the beacon of inclusive banking, it
        cashless  shopping  using  this  card.  To  perform  any cashless  shopping  using  this  card.  To  perform  any  appears  that  the  choice  of  IPPB  is  seems  to  be appears  that  the  choice  of  IPPB  is  seems  to  be
                                                                         2
        transaction, customer simply has to scan the QR code stomer simply has to scan the QR code  incorrect.
        on  the  card  and  authenticate  it  through  biometric on  the  card  and  authenticate  it  through  biometric
        verification.                                           One  of  the  key  suggestions  of  the  committee  on ne  of  the  key  suggestions  of  the  committee  on
                                                                O
                                                                f
                                                                financial inclusion was to introduce specialized banks inancial inclusion was to introduce specialized banks
                                                                o
                                                                or  ‘payments  bank’  to  cater  to  the  lower  income r  ‘payments  bank’  to  cater  to  the  lower  income
                                                                groups  and  small  businesses  so  that  by  January  1, roups  and  small  businesses  so  that  by  January  1,
                                                                g
                                                                2016  each  Indian  resident  can  have  a  global  b016  each  Indian  resident  can  have  a  global  bank
                                                                2
                                                                        3
                                                                account.

                                                                Objectives:
                                                                1.  To  analyze  the  services  provided  by  India  Post To  analyze  the  services  provided  by  India  Post
                                                                   Payments Bank
                                                                2.  To  check  the  compatibility  of  the  services To  check  the  compatibility  of  the  services
                                                                   provided by the bank with the Vision and Mission rovided by the bank with the Vision and Mission
                                                                   p
                                                                   statement of the bank.
        Doorstep Banking: IPPB provides the opportunity to IPPB provides the opportunity to
        enjoy  banking  facilities  at  home  with  Doorstep enjoy  banking  facilities  at  home  with  Doorstep  Data Collection:
        banking  services.  The  wide  network  of  post  offices banking  services.  The  wide  network  of  post  offices  The secondary data has been collected from the banks collected from the banks
        and postal employees will make banking accessible to and postal employees will make banking accessible to  official  website,  different  articles  from  internet  and official  website,  different  articles  from  internet  and
        the  remotest  corners  of  the  nation.  This  facility the  remotest  corners  of  the  nation.  This  facility  the newspaper.
        enables  to  open  a  bank  account,  transfer  funds, account,  transfer  funds,
        deposit and withdraw cash, recharge or pay bills and deposit and withdraw cash, recharge or pay bills and


        @ IJTSRD  |  Available Online @ www.ijtsrd.comwww.ijtsrd.com |  Conference Issue: ICDEBI-2018 | | Oct 2018   Page: 242
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