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International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456nternational Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470 | IF: 4.101
Mobile Banking services is a part of lifeMobile Banking services is a part of life 15 50 25 10 0
Mobile Banking allows me to do my banking Mobile Banking allows me to do my banking
anywhere/anytime 30 60 10 0 0
Factors of Mobile Banking adoptionFactors of Mobile Banking adoption 25 20 15 30 10

Symmetric Measuresymmetric Measures
VIII. Hypothesis Testing S
H0: Mobile Banking not provides sufficient services Mobile Banking not provides sufficient services Approx.
to fulfil the banking needs. Value Sig.
Nominal by Phi .330 .000
Table Mobile Banking provides sufficient services sufficient services Nominal C .330 .000
Cramer's Vramer's V
to customers for fulfill their banking needsto customers for fulfill their banking needs a. Not assuming the null hypothesis.Not assuming the null hypothesis.
No. of b. Using the asymptotic standard error assuming Using the asymptotic standard error assuming
Response PercentagePercentage
Respondents the null hypothesis.
Strongly Agree 66 30
W
With SPSS as an analysis package,ith SPSS as an analysis package,
Agree 99 45 2 2
Calculated x is 23.907 and Tabulated xis 23.907 and Tabulated x is 12.838
Neutral 33 15
Disagree 22 10 Calculated value of Chi-Square is > than Tabulated Square is > than Tabulated
Strongly value of Chi-Square. Therefore Null Hypothesis H0 is Square. Therefore Null Hypothesis H0 is
0 0 rejected.
Disagree

Total 220 100
T
That means the alternative Hypothesis is hat means the alternative Hypothesis is

Mobile Banking provides sufficient services to fulfill obile Banking provides sufficient services to fulfill
M
Fig Mobile Banking provides sufficient Fig Mobile Banking provides sufficient services to the banking needs.
customers for fulfill their banking needscustomers for fulfill their banking needs
VIII. Findings and Results
1. The observed evidences of this study reveal that The observed evidences of this study reveal that
g
gender, age, education and occupation of the ender, age, education and occupation of the
m
mobile banking users plays significant role in obile banking users plays significant role in
adapting Mobile Banking services.dapting Mobile Banking services.
a
2. National sector banks private sector banks have National sector banks private sector banks have
m
more customers are usingore customers are using Mobile Banking
services.
3. Proportion of saving accounts is significantly very Proportion of saving accounts is significantly very
large as compare to Current, FDarge as compare to Current, FD, Loan and Demat
l
The majority of the respondents i.e. 90 % using The majority of the respondents i.e. 90 % using accounts.
Mobile Banking are agree with that Mobile Banking Mobile Banking are agree with that Mobile Banking 4. Majority of the respondents using Mobile Banking Majority of the respondents using Mobile Banking
provides sufficient services to customers for fulfill provides sufficient services to customers for fulfill are agreeing with that the performance of Mobile with that the performance of Mobile
their banking needs Banking is dependent on network.n network.
5. Majority of the respondents using Mobile Banking Majority of the respondents using Mobile Banking
Chi-Square Tests are agreeing with that the Mobile Banking is with that the Mobile Banking is
Asymp. Sig.Asymp. Sig. better way of banking.
Value df
(2--sided) 6. Mobile Banking users are Mobile Banking users are agreeing with that the
Mobile Banking simple and easy registration obile Banking simple and easy registration
Pearson Chi- a M
23.907 3 .000.000
Square procedure.
Likelihood 7. All respondents using MobAll respondents using Mobile Banking are
34.340 3 .000.000
Ratio agreeing with that the Mobile Banking useful for with that the Mobile Banking useful for
conducting banking transaction.onducting banking transaction.
N of Valid c
220
Cases 8. Majority of the respondents are using Mobile Majority of the respondents are using Mobile
Banking services allows managing finance more anking services allows managing finance more
a. 0 cells (_._ %) have expected count less than 5. The a. 0 cells (_._ %) have expected count less than 5. The B
efficiently through Mobile Banking.fficiently through Mobile Banking.
minimum expected count is 7.70.minimum expected count is 7.70. e

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