Page 162 - ICDEBI2018

International Journal of Trend in International Journal of Trend in Scientific Research and Development (IJTSRD)Research and Development (IJTSRD)
International Open Access JournalInternational Open Access Journal | www.ijtsrd.comwww.ijtsrd.com

ISSN No: 2456 ISSN No: 2456 - 6470 | Conference Issue – ICDEBIICDEBI-2018

INTERNATIONAL CONINTERNATIONAL CONFERENCE ON DIGITAL ECONOMY AND FERENCE ON DIGITAL ECONOMY AND

ITS IMPACT ON BUSINESS AND TS IMPACT ON BUSINESS AND INDUSTRYINDUSTRY

Organised By: V. P. Institute of Management Studies & Research, SangliOrganised By: V. P. Institute of Management Studies & Research, SangliOrganised By: V. P. Institute of Management Studies & Research, Sangli

E- HealthHealth: A Way of Digitalization

Ms. Rajani. P. Shinde
Assistant Professor, V. P. Institute of Management Studies & Research, Sangli, Maharashtra, IndiaV. P. Institute of Management Studies & Research, Sangli, Maharashtra, IndiaV. P. Institute of Management Studies & Research, Sangli, Maharashtra, India
Affiliated to Shivaji University, KolhapurAffiliated to Shivaji University, Kolhapur, Maharashtra, India

Digitalization is bringing the change in carrying out igitalization is bringing the change in carrying out
ABSTRACT D
Digitilsation is the wave which is been surrounding in Digitilsation is the wave which is been surrounding in the services. E- Health is an indeed the innovation Health is an indeed the innovation
the different areas, fields of the business process and the different areas, fields of the business process and
the services. The digitalization has its own impact, the the services. The digitalization has its own impact, the enhance the way of automate the process and enhance the way of automate the process and
pros and cons on the basis of the premises where pros and cons on the basis of the premises where it operation of health care organization which take care care organization which take care
has been initiated, developed and the results we get has been initiated, developed and the results we get about the efficient and effective process , improved about the efficient and effective process , improved
accessibility and human interaction which in turn ccessibility and human interaction which in turn
after the whole journey is been completed.after the whole journey is been completed. a
offering an assistance with routine medical tasks and ffering an assistance with routine medical tasks and
o
I
The paper puts the lights on the digitalization in field The paper puts the lights on the digitalization in field provide easy navigation. The provide easy navigation. The Information nformation
of health care services, as the digitalization had put of health care services, as the digitalization had put Technology will change way of perception of the ge way of perception of the
the steps in different markets the health cethe steps in different markets the health center is one health care, transforming the relation between the health care, transforming the relation between the
of the services were it can be also initiated. As the of the services were it can be also initiated. As the patients and the centers.
there is traditional approach of people or the patients there is traditional approach of people or the patients
to take heath services but the new way of digitilsation to take heath services but the new way of digitilsation The initiated of E-Health services start with the Health services start with the
will also help to the health services to provide the will also help to the health services to provide the creating the value by understanding the patients needs creating the value by understanding the patients needs
timely services to the patience instead of having the patience instead of having the and the myths surrounding them. Also they shoand the myths surrounding them. Also they should
use of traditional way of searching the specific use of traditional way of searching the specific indentify the customer segments and define the indentify the customer segments and define the
hospitals for the specific treatment, to take the hospitals for the specific treatment, to take the position of the services strategically to meet the position of the services strategically to meet the
appointments for specific treatment ,of specific appointments for specific treatment ,of specific estimated patient’s needs and the demands. One of the estimated patient’s needs and the demands. One of the
doctors which led to sometime inefficiency, time doctors which led to sometime inefficiency, time way to retain and to attract the customer health care way to retain and to attract the customer health care
consuming for the treatment of patient etc. ment of patient etc. should not only focuses the innovation which hould not only focuses the innovation which points
s
towards the features and design , content on electronic owards the features and design , content on electronic
t
The paper highlights the points which can be taken The paper highlights the points which can be taken boards but the to work on the actionable services of boards but the to work on the actionable services of
into consideration to start with Electronic health care into consideration to start with Electronic health care digitalization thereby having robust and value added digitalization thereby having robust and value added
services, the various different platforms and the services, the various different platforms and the features of digitalization by transforming the way of features of digitalization by transforming the way of
models which can be used by the health center to models which can be used by the health center to the providers that the heath carthe providers that the heath care center staff and the
widen the scope of this type of services, searching type of services, searching services and patients functions with interactions services and patients functions with interactions
appointment and scheduling at tip of finger appointment and scheduling at tip of finger which enhance the medical care service accessible to which enhance the medical care service accessible to
,application and the worth, the reliability which can ,application and the worth, the reliability which can everyone without any geographical barriers by everyone without any geographical barriers by
defined the patients acceptances towards the services, defined the patients acceptances towards the services, ensuring the acceptance widely ensuring the acceptance widely
anticipating the challenge and the constraint which anticipating the challenge and the constraint which
The success to adopt the digitization services dhe success to adopt the digitization services depends
might hamper the mobility of the services.ty of the services. T
o
on the understanding patients digital preferences in n the understanding patients digital preferences in
t
Keywords: Digitalization, E –Health care servicesHealth care services the both channel and the services to understating in he both channel and the services to understating in
depth the health care center should take the review epth the health care center should take the review
d
INTRODUCTION f from the patients and the people from the different rom the patients and the people from the different
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