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International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456nd in Scientific Research and Development (IJTSRD) ISSN: 2456nd in Scientific Research and Development (IJTSRD) ISSN: 2456-6470 | IF: 4.101

Table 6: Reason for visiting the bankTable 6: Reason for visiting the bank Table 8 is the awareness of E8 is the awareness of E-Banking services
p
Reason for No. of PercePercentage provided by their bank. The results shows that 48% of rovided by their bank. The results shows that 48% of
visiting bank Respondents (%) t the respondents are fully aware of the services he respondents are fully aware of the services
p
Deposit 105 42 provided by their respected banks. Around 20.8% of rovided by their respected banks. Around 20.8% of
t
Withdraw 52 20.8 the respondents are aware of the Ehe respondents are aware of the E-Banking services.
Avail Services 44 17.6 The study reveals that around 13.2% of the reveals that around 13.2% of the
r
Enquiry 31 12.4 respondents are totally unaware of the Eespondents are totally unaware of the E-Banking
Others 18 7.2 services.
Total 250 100
T
Table 9: Reasons for lack of awarenessable 9: Reasons for lack of awareness
No.o. Of
The above table points out the reason for visiting the The above table points out the reason for visiting the Reasons for lack of N Percenta
R
bank by the respondents. Majority (42%) of thebank by the respondents. Majority (42%) of the awareness Respondentsespondents ge (%)
respondents visit the bank for the purpose the respondents visit the bank for the purpose the Education 78 31.2
depositing their amount in the bank.Around 20.8% of depositing their amount in the bank.Around 20.8% of Lack of facility 85 34
the respondents are visiting the bank for the purpose the respondents are visiting the bank for the purpose Account not self- 87 34.8
of withdrawal. maintained
Total 250 100
Table 7: Awareness of E- banking facilitybanking facility
The above table shows the reasons for the lack of he above table shows the reasons for the lack of
Awareness of E- No. Of PercePercentage T
Banking facility Respondents (%) awareness on E-Banking among the respondents. The Banking among the respondents. The
Yes 172 68.8 r reason with higher percentage (34.8) is that the eason with higher percentage (34.8) is that the
No 78 31.2 account is not self- maintained. maintained.
Total 250 100
Table 10: Reason for using theable 10: Reason for using the E-Banking facility
T
No.o. Of
The above table shows that the 68.8% of the The above table shows that the 68.8% of the Reasons for using N Percentage
respondents are aware of the E-Banking facility Banking facility E-Banking facility RespondentsRespondents (%)
7
provided by their banks and 31.2% of the respondents provided by their banks and 31.2% of the respondents Easy 755 30
522
are not aware of the E- Banking facility Banking facility provided by Safe and secure 5 20.8
4
their bank. Low transaction 455 18
charges
Table 8: Awareness level of E- banking servicesbanking services Not used 78 78 31.2
25050
Awareness level of No. of Percentag Total 2 100
E-Banking services Respondents e (%)
Table 10 states the reasons for using the Eable 10 states the reasons for using the E- Banking
Fully aware 120 48 T
Aware 52 20.8 facility by the respondents. ROUND 31.2 % of the by the respondents. ROUND 31.2 % of the
r
May be 30 12 respondents have not used the facility and 30% of the espondents have not used the facility and 30% of the
r
Unaware 15 6 respondents used the facility as it is easy and 18% of espondents used the facility as it is easy and 18% of
Totally unaware 33 13.2 t the respondents are using the facility because of low he respondents are using the facility because of low
Total 250 100 transaction charges.

Table 11: Usage of ETable 11: Usage of E-Banking facility based on familiarity
Usage of e- banking
C
Strongly Strongly Very less Completely not ompletely not
facility based on Familiar Neutral Total
familiarfamiliar familiarity familiar
familiarity
Internet browsing 120 52 30 40 8 250
visiting bank website 112 46 29 35 28 250
Access of online banking
108 44 25 42 31 250
information
Viewing account statements 115 50 30 25 30 250
Transfer funds 110 41 22 28 49 250
Make bill payments 115 52 26 27 30 250

@ IJTSRD | Available Online @ www.ijtsrd.comwww.ijtsrd.com | Conference Issue: ICDEBI-2018 | Oct 2018| Oct 2018 Page: 170