Financial Inclusion- A Study on Role of Commercial Banks in the State of Karnataka (with Special Reference to Rural Areas)

Financial inclusion is the process of providing financial service for the weaker of section of the society and make sure that all the section peoples are also availing all the financial service. It emphasis on the financial systems for the development of economy. Financial inclusion increase in the saving habit of individuals which lead to the overall development of economy developing to the developed economy. Future Financial inclusion helps in the exploitation of lower section adoption of borrowing facilitates from the banks instead of money lending agency by facilitating easy access to formal credit. Hence a study is proposed to be undertaken to study how for commercial banks playing their role to include the financially excluded people in the state of Karnataka with special reference to rural areas. The samples is selected by administering Random sampling technique. The total numbers of samples are 300, the collected data are analyzed with the help of statistical tool.


INTRODUCTION
The Reserve Bank and Government of India are making constants effort in promoting Financial inclusion, as its major object the Country. RBI has taken few initiatives in the past decades includes -nationalization of banks, building up of relationship in branch network of scheduled commercial banks, co-operatives and regional rural banks, introduction of mandated priority sector lending targets, lead bank scheme, formation of self-help groups, permitting BCs/BFs to be appointed by banks to provide door step delivery of banking services, zero balance BSBD accounts, etc. The main objective of all these initiatives is to reach the larger sections of financially excluded Indian population. Financial inclusion may be defined as the process of ensuring access to financial services and timely and adequate credit where needed by vulnerable groups such as weaker sections and low income groups at an affordable cost (The Committee on Financial Inclusion, Chairman: Dr. C. Rangarajan).
Hence a study is proposed to be undertaken to study how for commercial banks playing their role to include the financially excluded people in the state of Karnataka with special reference to rural areas.

Objective of the study
To find out the performance of commercial banks in the financial inclusion services.
To understand the level of awareness among customers in the Financial services initiated by commercial banks To analyses the Impact of financial service on savings

METHODOLOGY
The data required for the study will be collected from both primary and secondary sources. The primary data are collected from beneficiaries through Interview schedule. The secondary data will be collected from the published journals, books and various websites. The samples is selected by administering Random sampling technique. The total numbers of samples will be 300. For the purpose of analysis statistical tools like percentage, chi-square test, Correlation, Weighted Mean Rank score Analysis and factor analysis will be used. The above table explain about of satisfaction level of customers towards Banking service in which the Loan service is the dominant factor and second dominant factor is personnel attention in which the customers are extremely satisfied but in which the customers are least satisfied with extension of service and the branch location is least satisfied and the customers are not at all satisfied with the loan of the bank. From the above shown table explain the relationship between education qualification and availing financial service, the chi-square value is 2.083 and the significance level is .555 which is more than 0.05 hence we accept the null hypothesis and reject the alternative hypothesis which means education qualification doesn't create change in using the financial services.

Conclusion
The major population of the India is from rural area, this rural area plays vital role in the overall development of economy but when see the fact the rural people are not aware about their roles development of our economy. Banking sector performance of in those area are need to give more attention new technology rather than concrete on exits service , this financial inclusion move by reserve of bank of India its good move when we see the facts technology distributor like bankers are not contributing more hence the researcher come to conclusion that the banks are initiating the new financial inclusion financial service but the contribution from the bank employee should be more, personal attention should be given in services.