The Regional Transport Office (RTO) is a critical agency in the governance of vehicular transportation, license issuance, and road safety. This paper presents a comprehensive research and implementation model for a Smart RTO Governance System aimed at increasing transparency, reducing corruption, improving efficiency, and enhancing user experience through digital transformation. The system integrates modules for vehicle registration, driver’s license issuance, tax collection, pollution control compliance, and grievance redressal using web and mobile-based platforms. Through a comparative analysis of legacy systems and proposed digital models, we demonstrate significant improvements in service delivery and accountability.
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