A financial AI chatbot is an artificial intelligence-powered virtual assistant designed specifically for the finance industry. It uses natural language processing and machine learning algorithms to interpret user input and provide automated responses. Financial chatbots have emerged as a game-changer for banks, insurance providers, and fintech platforms. They can identify anomalies in transaction patterns and user behavior and send customers real-time fraud alerts. They minimize waiting time and increase customer satisfaction. Chatbots have recently become a popular way to automate customer interactions and improve engagement. They eradicate the need for a large support team and in-house operational resources. They are capable of automating routine queries and letting human agents focus on more technical ones. This paper investigates the impact of chatbots in the financial industry.
chatbots, finance, financial chatbots, financial industry, banking, automation.
International Journal of Trend in Scientific Research and Development - IJTSRD having
online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International
Journal which provides rapid publication of your research articles and aims to promote
the theory and practice along with knowledge sharing between researchers, developers,
engineers, students, and practitioners working in and around the world in many areas
like Sciences, Technology, Innovation, Engineering, Agriculture, Management and
many more and it is recommended by all Universities, review articles and short communications
in all subjects. IJTSRD running an International Journal who are proving quality
publication of peer reviewed and refereed international journals from diverse fields
that emphasizes new research, development and their applications. IJTSRD provides
an online access to exchange your research work, technical notes & surveying results
among professionals throughout the world in e-journals. IJTSRD is a fastest growing
and dynamic professional organization. The aim of this organization is to provide
access not only to world class research resources, but through its professionals
aim to bring in a significant transformation in the real of open access journals
and online publishing.