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Investigating the Potential of Smart Contracts in Automating Insurance Claims

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Volume-10 | Recent Advances in Computer Applications and Information Technology

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Investigating the Potential of Smart Contracts in Automating Insurance Claims


Sagar Girhepunje | Shravani Ekre



Sagar Girhepunje | Shravani Ekre "Investigating the Potential of Smart Contracts in Automating Insurance Claims" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Special Issue | Recent Advances in Computer Applications and Information Technology, March 2026, pp.27-32, URL: https://www.ijtsrd.com/papers/ijtsrd101275.pdf

The insurance industry helps manage risks through its provision of financial security against unpredictable events. The standard methods used to process claims require extensive manual checks and document handling and authorization from multiple parties. Organizations experience operational challenges through their use of traditional systems which result in slower processes and higher expenses and reduced system visibility and greater chances of fraudulent activities. The financial services industry needs automated security solutions for claim management systems because digital transformation continues to change its landscape. Blockchain technology has emerged as a promising solution to address these inefficiencies. Its decentralized and immutable ledger structure ensures transparency, traceability, and data integrity. Smart contracts represent a major innovation that functions as self-executing digital agreements within blockchain ecosystems which automatically execute predefined conditions. Smart contracts use insurance policy terms embedded in programmable code to achieve automated verification and execution without requiring human oversight. The research assesses how smart contracts can automate the process of settling insurance claims. The researchers demonstrate how to implement policy rules through blockchain systems which verify claims and initiate payouts upon meeting defined conditions. The system verifies claims through its ability to access trustworthy external data sources which include digital reports and IoT inputs via oracle mechanisms. The automated system reduces administrative costs while decreasing processing time and preventing fraudulent activities. The research investigates implementation problems which include verifying data accuracy and ensuring oracle protection and establishing legal validity and enabling communication with older systems and meeting regulatory requirements. The combination of automation and complicated claims requires organizations to use hybrid systems which combine automated processes with manual control. The insurance industry needs to solve these technical and legal problems before it can start using this technology on a large scale. Furthermore, the decentralized nature of blockchain ensures that all transactions and claim records are securely stored and cannot be altered once recorded. This immutability increases reliability and provides a verifiable history of policy agreements and claim activities. As a result, both insurers and policyholders benefit from improved accountability and secure data management. The implementation of smart contracts also enhances operational efficiency by automatically executing claim settlements once predefined conditions are satisfied. This reduces administrative costs and processing delays that are common in traditional insurance systems. Additionally, the use of cryptographic security mechanisms protects sensitive user information while maintaining transparency in the claim verification process.

Blockchain technology; smart contracts; event-based triggers; automated claims processing; transparency and trustworthiness; Distributed Ledger Technology (DLT), Automated Claim Settlement, Insurance Technology (InsurTech), Decentralized Applications (DApps), Oracle Mechanisms, Data.


IJTSRD101275
Special Issue | Recent Advances in Computer Applications and Information Technology, March 2026
27-32
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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