Based on the Social Exchange Theory, this study’s aim was to investigate the impact of virtual teams on supervisor-subordinate guanxi (SSG) in the textile industry, using the Jiangsu Hengli Group as a case study. A sample of 150 participants from 24 virtual teams at the company participated in the study. The results did not support our theoretical hypothesis that SSG is positively related to team performance in virtual teams. In contrast, the hypothesis that inadequate communication would have a negative impact on SSG was accepted. However, the hypothesis that low trust would have a negative impact on SSG was rejected. The findings provided empirical evidence that although Guanxi may not directly impact team performance in virtual teams, it still plays an important role in building strong relationships between supervisors and subordinates, which are essential for effective team functioning. These findings support the Social Exchange Theory and have practical implications for organizations that rely on virtual teams, emphasizing the need to focus on effective communication to promote positive SSG.
virtual teams, supervisor-subordinate guanxi, team performance, social exchange theory
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