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The Role of Personal Ability as A Policy of Internet Use: Exploratory Study on Small and Medium Companies in Surabaya

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The Role of Personal Ability as A Policy of Internet Use: Exploratory Study on Small and Medium Companies in Surabaya


Lena Ellitan

https://doi.org/10.31142/ijtsrd12865



Lena Ellitan "The Role of Personal Ability as A Policy of Internet Use: Exploratory Study on Small and Medium Companies in Surabaya" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4, June 2018, pp.127-136, URL: https://www.ijtsrd.com/papers/ijtsrd12865.pdf

SMEs can not avoid the development of IT even have to adopt IT. Therefore an exploratory study is required that examines the extent of IT experience in managerial and operational level employees at SMEs in Surabaya and surrounding areas, as well as the extent of their impact on the performance of individuals and SMEs as a whole. This study aims to: (1). Explore how much a user's computerized experience affects their personal ability to use the internet. (b). Explore the forms of organizational support provided by management, in enhancing personal capabilities in internal use. (3). Explore the role of computer usage experience and internet usage perception. (4). Explore the experience of computer use and perception of the ease of internet using. (5). Explore the role of organizational support to the perception of internet use. (6). Explore organizational support for ease of use of the internet. (7). Explore the role of personal capabilities that exist in employees at SMEs. (8). Explore the role of IT usage of SMEs performance. As an exploratory preliminary research, this research will be conducted on some SMEs who are willing to participate in the research. Participating SMEs will be selected according to the criteria in which they are already using information technology and also use the internet medium in their business processes. Participants in the FGD will be owners, managers, and employees (who are directly in contact with IT) in the SMEs. The scope of this study area is Surabaya and its surroundings. The findings of this study indicate that: (1). human work is assisted by the development of the technology itself in order to achieve maximum performance and improve efficiency in production activities. (2). A person who has previous computerized experience will be easier in carrying out the production process, because it already knows the ways in operation, making it easier in doing production activities that involve a considerable amount. (3). The application in the form of utilization of computerized media as a means of design is also a means of ease of printing through digital printing, and last but not least (4). Information technology provides many benefits to the company, such as being able to lighten business activities and produce reliable, relevant, timely, complete, comprehensible and tested information in the framework of planning, controlling and management decision making.

Personal Ability of Internet Use, Policy of Internet Use, SMEs, SMEs Performance


IJTSRD12865
Volume-2 | Issue-4, June 2018
127-136
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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