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Predictors of Mobile Payment Adoption among Informal Sector in South-East Nigeria

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Predictors of Mobile Payment Adoption among Informal Sector in South-East Nigeria


Anyaeneh Vivian Kamsoluchi | Prof. Irenus. C. Nwaizugbo



Anyaeneh Vivian Kamsoluchi | Prof. Irenus. C. Nwaizugbo "Predictors of Mobile Payment Adoption among Informal Sector in South-East Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-3, April 2021, pp.191-198, URL: https://www.ijtsrd.com/papers/ijtsrd38707.pdf

Mobile phone has advanced to the extent that it has made life more comfortable and efficient. The comfort of being able to pay for goods and services from any point of transaction, using mobile payment system has become a vital issue as it saves a lot of time and the risks involved in carrying cash. However, Mobile payment system have not taken off as fast as expected especially in the Informal Sector in Nigeria. The slow adoption rate of mobile payment system raise many questions about what influences consumer behavioural intention to adopt. The main objective of this study was to ascertain the Predictors of Mobile Payment adoption among informal sector in South-East Nigeria. The study adopted a survey research design and examined the constructs developed from the literature reviewed, which are Perceived Usefulness, Perceived Ease of Use, mobility, payment knowledge, Perceived cost, Perceived Trust and Perceived Risk as regards adoption of mobile payment system, which is supported by the extended Technology Acceptance Model (TAM). The data for this study was collected using a structured questionnaire and out of the 665 questionnaire distributed to the mobile phone users, operating under the informal sector of the capital cities of the five states (Abia=Umuahia; Anambra=Awka; Ebonyi=Abakiliki; Enugu=Enugu; Imo=Owerri) that make up South-East Nigeria, 484 questionnaires were returned. The findings showed that Perceived ease of use, Perceived usefulness, mobility, Perceived Trust and Perceived Risk significantly influence Behavioural Intention to adopt M-payment by the informal sector. While M-Payment knowledge and Perceived cost do not significantly influence Behavioural Intention to adopt M-payment by the informal sector. The researcher therefore recommends that Mobile payment parties should ensure that they offer mobile payment service at cheap cost so that informal sector will feel convenient to use it as they are mostly price conscious.

Mobile Payment, Behavioural Intention, TAM, Informal Sector


IJTSRD38707
Volume-5 | Issue-3, April 2021
191-198
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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