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Awareness of Consumer Rights and Provisions of Consumer Protection Act

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Awareness of Consumer Rights and Provisions of Consumer Protection Act


Dr. Amulya. M



Dr. Amulya. M "Awareness of Consumer Rights and Provisions of Consumer Protection Act" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5, August 2020, pp.180-184, URL: https://www.ijtsrd.com/papers/ijtsrd33060.pdf

Though customer is the purpose of existence of the business and it is often said customer is the king, it is not practiced everywhere. Consumers are subjected to the exploitation now and then and which calls for law. When trust fails between the buyer and the seller, law comes into picture. The consumer protection act is enacted in 1986 to safeguard the consumers from unfair trade practices. The law also underwent an amendment in 2019 to include ecommerce as well. Today, all across the world, new legislation and rules are being developed online era. The new type of market challenges the national regimes of consumer right protection. Without mutual trust between consumers and business operators, the market will not be able to fulfill its potential. This paper attempts know the awareness of provisions of consumer protection act and consumer rights in Mysore district. Around 350 consumers are surveyed and analyzed using SPSS to arrive at the conclusion.

consumer rights, safeguard, consumer protection act, awareness


IJTSRD33060
Volume-4 | Issue-5, August 2020
180-184
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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