The present research study is an attempt to explore and find the performance appraisal of employees in the service industry, the main focus of this study is on the organizational success & growth, development of employee and employee’s motivation. This study involves the examination of various factors such as fairness, transparency, goal clarity and feedback to determine their influence on job satisfaction, motivation, and productivity. For the successful completion of the present study data and information source consists to explore the past literature as well as primary data collected from 109 respondents from various employees of service industries in India and duly analyzed by using various statistical tools Regression, and Correlation to achieve the objectives of the study and gain some meaningful conclusion. Main findings of this study involve the favorable influence of employee’s motivation on their job satisfaction, the importance of transparency in enhancing the employee morale and the need of consistent, constructive feedback to improve the mental health of employees positively. This study results the well-designed performance appraisal to enhance employee’s functioning, incorporate the personal goals of employees with the organizational goals and focus for career growth of the employees. Hence, proper policy for employee’s performance appraisal in an organization is beneficial for both employees and organizational growth.
Career growth, Job Satisfaction, Motivation, Performance Appraisal, Productivity
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