Role of Emotional Intelligence at Workplace
Emotional intelligence has become a familiar issue between academicians, counsellors and business leaders due to a considerable role in the workplace. Organizations may be able to increase productivity and improve employee well being through assessment and training of EI. Successes and failures at work generate emotions that may feedback to influence job performance, health, and other work behaviours. Understanding the interplay between work and emotion requires the identification of emotional competencies. Systematic research matching facets of EI to specific job competencies needed in order to substantiate the relevance of EI to the workplace.
Emotional Intelligence, Emotional competency, Empathy
Anupama | Dr. Ajay K. Rajan